Treasured Locs and Tips Medical Wig Purchase Policy

Effective Date: December 11, 2023

Non-Return Wig Policy with 24-Hour Cancellation

Thank you for choosing Treasured Locs and Tips Medical for your wig purchase. To ensure a smooth and transparent shopping experience, we have established the following Non-Return Wig Policy with a 24-hour cancellation option.

  1. No Returns or Exchanges:

    • Due to the nature of our products, we do not accept returns or exchanges on purchased wigs.

  2. Quality Assurance:

    • All our wigs undergo stringent quality control measures to ensure they meet the highest standards. If you encounter any issues with your wig upon receipt, please contact our customer service within 24 hours of delivery.

  3. Cancellation Policy:

    • Customers have the option to cancel their wig order within 24 hours of purchase for a full refund. Cancellation requests must be submitted in writing via email to info@treasuredlocsandtipsmedical.com.

  4. Refund Process:

    • Refunds for cancellations within the 24-hour window will be processed using the original payment method. Please allow 7-10 business days for the refund to be reflected in your account.

  5. Modifications or Changes:

    • Once an order has been placed, we are unable to make modifications or changes to the product specifications. Please review your order carefully before confirming your purchase.

  6. Custom Orders:

    • Customized or made-to-order wigs are non-refundable after the 24-hour cancellation period. Ensure that all specifications and details are accurate before placing a custom order.

  7. Damaged or Defective Items:

    • If you receive a damaged or defective wig, please contact our customer service team within 24 hours of delivery. We will work with you to address the issue promptly.

  8. Contact Information:

    • For cancellations, concerns, or inquiries, please contact our customer service team at (800) 773-8971 or info@treasuredlocsandtipsmedical.com.

By completing your purchase with Treasured Locs and Tips Medical, you acknowledge and agree to adhere to the terms and conditions outlined in this Non-Return Wig Policy.

Thank you for choosing Treasured Locs and Tips Medical. We appreciate your understanding and look forward to serving you with high-quality products and exceptional customer service.

Sincerely,

 

Treasured Locs and Tips Medical

NPI# 1588438329

13100 Wortham Center Drive

3rd Floor, #1036

Houston, TX 77065

800-773-8971

info@treasuredlocsandtipsmedical.com